Genesys Telecommunications Laboratories, Inc.
Client Reviews on Genesys Telecommunications Laboratories, Inc.
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I do not recommend this company
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After 13 years of doing business with this company I find it impossible to terminate services based on a thirteen year old contract which they have violated for at least eight years. Astonishingly contradictory business practices. Be VERY careful when doing business with this company.
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Was great. Now jobs are outsourced.
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Market leaders in Customer Experience Management and a great place to work!
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Genesys is a great company to work for! Because we are in 40 countries around the world, we have a very diverse and accepting culture. Our mission, to unleash the power of great customer experience, is a key part of who we are and is part of everything we do. So even though we are the largest privately held software company in Silicon Valley, it feels more like family here.All of our offices are in great locations, and in the Bay Area, we are only a block from the Daly City BART - very convenient!
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Great place to work! Employees work as a team and the organization continues to stretch to next levels.
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This is the best place to work! It is an amazingly positive environment with the most wonderful coworkers I have ever had. Everyone here is very supportive and wants to help you succeed. There are a ton of fun activities as well for employees. I literally don't mind going in each day and actually look forward to it.
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It’s such an exciting time at Genesys. I love working here. The people are smart and genuinely nice. One of the great things at Genesys is the mixture of old and new employees. It's great to see fresh faces while keeping the experienced employees. It's really a testament to the level of respect they show their employees. At the leadership level I find them both inspiring and accessible. Everyone rolls-up their sleeves and gets things done. I'm really happy to be here.
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