Client Review on Paychex, Inc
Feedback:
Promises made during the sales process were empty. The Flex product is sub par, errors appear for no reason. 415 limits were not programmed in, support staff is not knowledgeable and our service rep changed 5 times in a year. I can't say enough to discourage you from considering Paychex. They did not meet the deadline for our 1095C distribution to employees and support was HORRIBLE, no, it was non-existent.
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