Zip It Postal Center
Client Review on Zip It Postal Center
Feedback:
This was my first time trying to ship with Zip It Postal Center. My girlfriend asked me to ship some packages for her, so I went to the Zip It Postal Center in Little Elm, TX. I asked the lady working the counter if they charged the same amount as the USPS and she stated that they did. She processed my five packages and affixed the shipping labels to each. As I was paying the $89.26 for postage on my five packages, I asked the attendant how the company made money if they charge the same amount as the various carrier services. She stated they made their money by selling other items and providing other services. There was a variety of merchandise for sale, as well as some printing services that she gestured to on the wall. I didn't really think much of it and assumed she had told me the truth. I finished my transaction and on the way to my car, I texted my girlfriend the amount of the shipping. She texted back stating that the amount of the shipping seemed exorbitant and she wanted to take the packages to USPS to verify that the postage was correct. Uh-oh! I thought. I quickly went in and approached the lady that had helped me a few minutes before. I asked her if I could get a refund and have my girlfriend's packages back. I am sure the frantic look on my face said it all. I asked her once again if Zip It Postal Center charged the same as the USPS would charge? She sheepishly confessed, "We charge a little bit more." I asked her how much "a little bit" was. She never responded, but quickly started processing my refund and disappeared behind the closed door to retrieve my packages. The company did provide a full refund and were kind and courteous, but with that said, I was lied to. I made a mad-dash to the USPS across town and ended up paying $58.02 to send the same five packages. I would say by most people's standards, that is more that "a little bit" higher.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
