Zoresco Equipment Co.
Client Review on Zoresco Equipment Co.
Feedback:
Zoresco is focused on the big timers and is not interested in helping out the average consumer. I purchased a utility trailer in 2008 from Zoresco and the ramp gate rusted out. I took my trailer onsite last week and there was zero interest from anyone at the counter to get out of their seat to look at it. Zoresco appears to have a fabrication shop and could have welded the gate, but only offered to look into pricing a new rear ramp gate. The counter representative asked me to go out and get the VIN so he can call the manufacture to obtain the cost of a replacement gate. I recorded the VIN, put my name and number on the paper, gave it to him and left. 6 days went by and I called for an update. The counter rep said he had not heard back from the manufacture. During the 6 days that passed, I did my own research and found a dealer in Delaware that was selling the ramp gate for $280.71 + $154.18 shipping ($434.89 Total).The Zoresco counter rep called me back and stated the ramp gate would cost $989 (or $555 more than the Delaware source). I asked if the part number was 7180019, which the rep said was correct. I asked the rep to break down $989 cost for me. This caused the rep to stutter and shuffle papers around on the phone. He eventually said $764 for the gate and $225 shipping. I challenged the $764 for part # 7180019 and he indicated it was for the ramp parts, paint, welding and labor required for the gate. The rep also said it would take a few weeks to get the part in. Meanwhile, I already knew form the Delaware source that part # 7180019 comes fully painted and assembled. I ordered the part from the Delaware source and it was delivered within 2 days. Naturally, the part was fully assembled and painted. I simply took the old ramp gate off, and put the new one on in less than 5 minutes. Truly “bolt-on”. When doing business with Zoresco, I recommend getting a second opinion on price. I prefer to do business locally, but not for double the cost.
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