City of Alexandria, Virginia
Client Reviews on City of Alexandria, Virginia
Feedback:
Ms McCormick of this office is very competent - and a kind person. Alexandria is lucky to employ her.
Feedback:
They randomly send property tax bills to those who no longer live in Alexandria (nor have cars registered in Alexandria) and do not verify addresses of those former residents. They also do not apparently record when mail is returned as undeliverable, but rather send unpaid bills immediately to collections and start charging interest. I have to give at least one star, but I'd give zero if I could!
Feedback:
Personal property tax department manager (Sharon Rickter) behaves as she was on drugs. They should start doing drug tests.
Feedback:
Well run city tax office. They do their best to help you with what you need.
Feedback:
I called to ask them a simple question: "Once I pay my late tax bill, how long does it take to release the hold on my vehicle registration renewal at the DMV?" DOMINIQUE (the representative I spoke to) immediately gets defensive with me and says I paid it too recently and that I need to give more time. Totally understand that, but don't appreciate the attitude! She was SO RUDE AND UNPROFESSIONAL. They should really take a look at who is answering their phones. Simple question, simple answer. No attitude required, Dominique. Get a grip or don't work there!
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