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Last Updated April 1, 2025

Client Reviews on Arbella Insurance Group
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- 1.4
11 Reviews
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Very bad customer satisfaction to say the lease
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Arabella is awful. Switch to Geico to save yourself from overspending and the hassle!
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People were rude
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Friendly staff, very helpful!
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Arbella is a great insurance company until you need to file a claim. Arbella will gladly take your cash but does not like paying out. I had house and car insurance with arbella for 11 years. In that time I filed a couple home claims. Both issues I implemented systems to prevent the issue from occurring again. What arbella paid me did not cover all the cost I incurred. I was not worried. I also paid out way more in premiums than arbella paid out to me. Well after 13 years arbella decided not to renew my home policy. Not a big deal but they did not leave much time to switch to a new insurance company. This ended up working in my favor. My new insurance company said arbella had 3 times the insurance I need on my house. Arbella way over insured me so they could over charge me in premiums. I now have the proper insurance on my house and I'm paying way less. Stay far away from arbella
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I was rear-ended and I'm the one fighting to get my claims adjuster to get the other insurer to pay for damages to MY CAR.
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Horrible Customer service. If you take a little time to try to figure things out because a car accident is not your full time job (don't forget they only work till 5 pm) they threaten to get their lawyers involved to force you to settle.
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Horrible they don't listen they don't fight for their customers
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Awful
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Terrible
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