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Last Updated April 1, 2025

Client Reviews on C Polley Tax Services
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- 3.6
7 Reviews
Feedback:
Absolutely recommend. Thorough with their services, very knowledgeable and helpful. You can be sure the job is done right!
Feedback:
I have used them for over 10 years and have been treated great. It’s nice to do business with real people and they have always been able to explain things in a way that I can understand. Thanks again ladies!
Feedback:
My husband and I have used Birch Bay Tax and Accounting for both our family and business needs for over 8 years. We are incredibly pleased with how they have gone above and beyond to help with a variety of our needs, including straightening out years of mismanaged accounting from our previous accountant.Cindy and Kristen do a phenomenal job picking their employees to be a part of this family run business!
Feedback:
I was told that they were able to handle US taxes for citizens living in Canada no problem. From our in person conversation, I wasn't so confident that Cindy knew what she was talking about and am hoping there are no errors on the return.Also the communication was pretty shoddy... I wrote to check in after a month because I heard nothing about if the return was sent or any information after our meeting.. then a couple days later a response that it would be sent to me by the end of the week. 2 weeks later I asked what the status is and then a week later finally the tax documents I wanted. This was all in mid summer.. After the tax rush. No real excuse for the poor communication.
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Notary was professional and very helpful. I had an urgent need and Jeanne handled professionally and with courtesy.
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Stalled, refused to communicate with paying customer, complete waste of time! Reported this business to the IRS and WA State Attorney General for negligence. Honesty and Integrity are the forefront of requirements of CPAs, apparently this office knows of either! Do not recommend this place! Zero trust! Do not waste your time! Stay far far away!
Feedback:
I would absolutely NOT suggest Birch Bay Tax & Accounting to anyone. After waiting three weeks of no communication, although multiple promises of phone calls, and multiple attempts to speak with Cindy, I decided to take my business elsewhere. Be warned.
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