brooksonone.co.uk
Client Reviews on brooksonone.co.uk
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I have worked as Limited Co for just over a month now, and all I can say is that my Financial Adviser, Gillian Donnelly has been superb, very patient. helpful & caring, I honestly could not ask for anyone better to guide me though the teething process. Thanks Gill you and Brookson have been great.
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AVOID AT ALL COSTS. Brookson now operates like a call centre, run by 17 years olds who pass you around until you give up! They will get things wrong, get your tax codes wrong, delay any mortgage applications you make, ignore your requests - SERIOUSLY! AVOID!! I'm leaving, as soon as they decide to share my details with my new accountant - so not any time soon because they like to make it as difficult as possible. GET A PERSONAL ACCOUNTANT. They have cost me a fortune in time and money and anger.
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I suggest avoiding this company like the plague. My husband used them for his business after having a positive experience with them as an umbrella company. However, the moment he set up his company and started using them, their service went to pot. He will be writing a full review in due course, but they don't respond to emails in a timely manner (5 working day turn around time), and when you finally get a response, the figures are inaccurate, and your questions go unanswered. They got my tax code wrong despite being given it twice, and calculated my salary incorrectly. You then have to wait another 5 days for them to respond to the email relating to the areas they have messed up on, and at no point do they apologise. A number of the reviews on here are by staff or appear to have been orchestrated.
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I have been with Brookson for 3 months now, as a newcomer to running my own business. Up to now have been exceptionally well looked after by Louise as my advisor and on-boarding advisory. Louise is always available when I need help or ask questions. Independent of my quality of question Louise is there for me. In addition have have the feeling Louise is genially interested in me as a person and how Brookson can be of assistance.Thanks a million Louise for all your help and grate collaboration
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I've been with Brookson for just over two months now, and so far I've been very happy with the service provided. Louise Gent has been ready to help whenever I've needed and made plenty of time to go over things with me over the phone or just to catch up and ensure I'm up-to-date, and she has a friendly manner in all interactions.
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I have been with Brookson One for a month now and i have found Louise Gent my personal assistant very help full and professional .
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Useless.. Good luck getting through on the phone come Friday when they have messed you're pay up.
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So far I have been really impressed with the service I have received from Brookson One. Every person I have dealt with have been friendly, professional, and knowledgeable. They have made the setting up of a limited company painless and easy and I would recommend them hands down.For my onboarding, I was assigned Steve Rouke as my Business Advisor. He was extremely helpful, friendly, and most importantly patient with my list of questions as I was getting to grips with the accounting system.
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I have found the services of Brookson One outstanding! Offering a first class service. All friendly and helpful staff, especially Keith Dooley, as he always tries his hardest to make sure that I'm always 100% happy with the service provided by him. He has a great and confident personality and it's very easy to see that he has a deapt understanding of the work he does, giving me complete confidence. I would recommend Brookson with complete faith you would not be disappointed.Thank you again for all your support👍Regards,Pedro Coelho
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I have been with Brookson for a few months now and I always had useful tips and clear explanations from my trustworthy advisor Gillian. I recently found myself in a pretty difficult situation and Gillian just handled it so perfectly for me that I can't thank her enough for her help and professionalism on this matter. It is always such pleasure doing business with her and I really want to point out that besides the in-depth knowledge that Gill obviously has when it comes to handling your own business, she will put you first... Many thanks for all the good work since I started the collaboration with Brookson.
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