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Client Review on brooksonone.co.uk

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I suggest avoiding this company like the plague. My husband used them for his business after having a positive experience with them as an umbrella company. However, the moment he set up his company and started using them, their service went to pot. He will be writing a full review in due course, but they don't respond to emails in a timely manner (5 working day turn around time), and when you finally get a response, the figures are inaccurate, and your questions go unanswered. They got my tax code wrong despite being given it twice, and calculated my salary incorrectly. You then have to wait another 5 days for them to respond to the email relating to the areas they have messed up on, and at no point do they apologise. A number of the reviews on here are by staff or appear to have been orchestrated.

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