Heacock Insurance Group - South Lakeland
Client Reviews on Heacock Insurance Group - South Lakeland
Feedback:
We are disappointed that the agent Carol Wagner failed in her job to inform the insured of a policy cancellation when the insured came into the office to pay her next year's home insurance premium. The agent Carol Wagner didn't even have the decency to talk to the insured and had her associate tell the insured. she would no longer be insured with a company they represent. I feel she should of called the insured about this cancellation and now the insured has no homeowner's insurance due to not being able to find a policy on a same day notice. They take your premium and get their commission but do not help when they are needed..
Feedback:
Our needs have been perfectly served for 25 years or more ! Thank You all. You are a great team.Our other message is to congratulate management for using this idea to connect our Lakeland Enterprises to the Community. Lakeland is an outstanding City and surrounding County. Outstanding service is provided by employees who are appreciated and empowered.
Feedback:
Great and friendly customer service here. Highly recommended.
Feedback:
Carol is my agent. I've worked with her for years now. She is always just a phone call or email away! She will work to find an answer to anything you ask. I really depend on her.
Feedback:
I had a wonderful experience with Heacock Insurance Group when choosing my homeowners policy. Ty Smith was able to quickly get my options to me and she was very sweet and helpful throughout the entire process. I would highly recommend them to anyone! Vicki Newman
Feedback:
Professional service, prompt and courteous. Ty and Carol are a great team.
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