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Client Review on Imagine Health, Inc.

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After a month and a half of getting the run around and them blaming everyone else for their absolutely horrible service, the day finally came for surgery. We were told that the pre authorization was complete, we were told to be at the hospital 4 days later at 7am for a 10am surgery. After us calling them, the doctor calling them (& being hung up on) they finally decided at 1145am that we had no authorization and would have to wait 5-7, or possibly 10-12 days for the authorization and then could reschedule. This has happened at every appt. so far. Many wasted hours and days off from work came to a head the day the doctor came clean and said even with approval this company has screwed the hospital many times. I guess their name fits perfectly - IMAGINE health, because their is none here!!

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