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Client Review on kenfcocpa.com
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My email to Ken FranzmeierSir, I have just suffered the insult of having my tax forms presented to me at triple speed, standing up at the counter in your waiting room without the benefit of any privacy. Pam presented page after page and snatched them away the moment I could focus on them. Even after asking her multiple multiple times to PLEASE let me see, read and understand the important information that was being presented. The result of this encounter is that I have signed, against my better judgment the paperwork prepared by your office. I hope to god it’s in order because based on my treatment in your office I have no reason to expect anything. I will NOT be utilizing your services again and I most certainly WILL share my experience with everyone I possibly can. Karl xxxxxxxxP.S. I will be paying another tax preparer to review the work done by your office and will expect a full refund in the event mistakes are uncovered.The response,,Carl- have been in the business over 40 years, as a CPA and with a Masters in Business. I know the kind of work we do. Pam has been here for over 28 years. Over the course of those years, she has “waited” on well over 10,000 people in my estimation. You are the 1st to EVER complain about her. Your return was prepared by one of my CPAs, also with many years of experience, with the documents you supplied us. I have reviewed copies of those documents in our file and the return is accurate with what you gave us from verification of your filing status on down through the return. Those documents you received from various institutions also go to the IRS for cross referencing a return with proper SSN, filing status and deductions. Wish you well in the future. Ken Franzmeier, CPAWay to go spelling my name Ken,If I wanted to get "waited on" I'd go someplace and order a sandwich. (as long as Pam wasn't working there.
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