Client Review on LabCorp
Feedback:
Failed to communicate the results of lab testing with my doctor in a timely manner. One cannot talk to local personnel. NO OPTION FOR THIS IN THE AUTOMATED ANSWERING SYSTEM!! THE SYSTEM REFERS CALLERS TO THE CUSTOMER SERVICE NUMBER. The National Customer Service Rep simply instructed me to call the same local number which had directed me to her.When I told her that the local number provides NO OPTIONS for talking to ANY local LABCORP employee, she made no effort to intervene to assure that my lab reports actually were sent to my doctor. She instructed me to talk to my doctor (who had already tried and failed to be able to get my lab reports from this company.).Any way to treat a medical patient seeking essential care?
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