Landmark Credit Union
Client Reviews on Landmark Credit Union
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Everytime i come in the drive thru a line is always closed and theres no way to know it untill you are by the speaker box there. They should either use it or put some type a sign because its annoying trying to drive around the building.
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Excellent staff and fast service. I got a loan at this store, and it took no time. Thanks Stephen!
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Always have to wait to get service
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Been with you guys for over 9 years & whenever I call customer service I get no help & you guys are charging 30$fees left & right . Starting to feel scammed & I will be switching banks. Terrible customer service!
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(Translated by Google) Event (Original) Olay
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I just had the most terrible experience yesterday. I recommend people please take their business elsewhere. I went in with my 24 year old son to help with his pre-approval for his first home loan. The lady that we met with was rude, insensitive (my son is legally blind), and completely dismissive of us. She refused to help us, started creating barriers to processing the pre-approval and completely unprofessional and rude. I addressed these concerns with the manager directly today. I feel they treated us this way because of how we looked (our ethnicity) and/or because of my son's special needs. My son has an excellent credit score and is an IT Specialist. We left Landmark, went to Chase bank, and had his pre-approval within a half hour, with the same exact paperwork that Landmark needed me to fill out.
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Good place to bank ..friendly knowledgeable..quick and even when there are mistakes ..quick to fix it. Good bank.
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Awesome credit union, very helpful.
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Worst experience ever! Got a car loan, have a lot of issues with them, if there's something "worth" for them is your money Not you.
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I stopped to report an unauthorized withdrawal on my card, as soon as I was about to walk up to the window some rude male worker pulled the teller away and asked me to wait just a second!!!! That was the rudest thing ever!!!!! When the teller finally got back to me she did't apologize for stepping away and my problem took only 15 secs of her time to take care of me!!!! She didn't even have to do anything for me other than let some one know I was there to see them!!! This is an ongoing issue, as soon as some one walks up to the counter, the clerk leaves and takes 5 mins to come back!!!!! Teach your team never walk away when customers are lined up and waiting!!!!! Our time is valuable!!!!!!
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