Leaders Financial Company
Client Reviews on Leaders Financial Company
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Poor customer service rude staff no one answers the phone I would like to know who the president of this company is because i would like to file a complaint. I wanted to make a payment on my Car Note and no one seems to want to answer the phone. I got transferred to a numbered thats not even in existence anymore so AVIOD LEADERS FINANCIAL COMPANY AT ALL COST. ANDREA B. NJ
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Horrible costumer service, i would not recommend anyone to go with this company. If i could guve 0 stars, I would. The staff are extremely rude and uncooperative. Do yourself a favor and dodge a bullet, when i am done with them I will not be getting another loan with them.
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These people are so rude! They are very unprofessional. I'll be done with my payments in 6 months and I called to see if I can deferred my payments for 2 months, the person who answer the phone was very rude, the first thing he did was put me on hold. Instead of asking for my account # and then telling me if it was possible, he automatically told me no we do not deferred payments. Once I said excuse me? then he asked me for my account #. I've never being late with my payments and I just needed to postpone the payments for 2 months. When you can't accommodate your customer who has never missed a payment and has never being late it speaks volume about your business. I can't wait until I'm done with this place.
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Used them many moons ago. They are rude and lack a lot of respect for customers which is a turnoff. This place you need to keep your own records, because they may make a few mistakes you just have to be an advocate for yourself. Unfortunately they don't offer any incentives for returning customers which I wish I they did. But I personally paid my loan off early because I wasn't a fan of dealing with them at all. If you have no questions and just want to pay they are the ones for you but if you question things that's when all hell breaks loose with them. Ask them what the accrual based interest means they can't tell you? Which I found to be deplorable because that's how they calculate the interest. Essentially they front load their interest in like your early years so they get paid 1st so the remaining years of your loan you're only paying principle. Essentially to save money on any of their loans you have to pay it under a year and a half. But NO ONE could tell me that when asked to explain it. That's the ignorance you're dealing with. To me if your a loan person you should be able to explain that to your customers.
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They are really helpful especially evette
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Anyone interested in filing class action law suit against this company pm me
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one of the WORST companies I've ever dealt with. first off their interest rate is ridiculously high good credit or not. The staff is horrendously rude! they charge fees to pay by debit. their website is super shady. if your payment is even 1 day late, they will call 3 to5 5 times a day. literally Harrass you. you can request statements showing your payments and balances which I would recommend doing monthly as when you call to confirm information there are discrepancies with balances they give you the run around to avoid questions and putting people on hold is what they do as no seems to know what they are doing! all in all I suggest that no one ever uses this company!
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The company is a joke it decided to change their way of how u can pay ur payment before I called in payment with debit card and it was fine now u can still do that but they are charging me $10 dollars for the transaction on top of the almost 20%interest they charged for loan and the staff is rude and if u ask questions they don't care
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RUDE STAFF!!! I'd like to know whos the owner of this place! They need to be notified!!!!!
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