Leading Edge Tax Service Inc.
Client Review on Leading Edge Tax Service Inc.
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Mike is right, watch out! My husband and I used this tax service for our 2016, 17 taxes. We didn't have a problem until recently. On May 2, 2018 we received a CP2000 letter from the IRS. This was a proposed change from our 2016 taxes stating that we may owe $2,300 dollars due to insufficient proof of tuition payment. I called Leading Edge the day I received the letter. Denny called me back on May 3rd, and I brought the letter by the office on May 4th.My husband and I both called the office on multiple occasions. We left several messages and did not receive one phone call in response.....until May 16th. I just went today to pick up the letter and copies of proof of tuition payment. If I would have had these copies I would have sent them with a letter to the IRS myself.It was extremely stressful to have this hanging over our heads for two weeks and no call back after several phone calls. I called the IRS just to get a 30 day extension because we could not get a response from Denny (our response to the IRS is due by May 30th with interest accruing). We try to give people the benefit of the doubt, but not receiving one return phone call for almost two weeks is unacceptable. We won't be using this tax service again.
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