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Client Review on HD Vest

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I can say that Spencer was pleasant enough but I was not informed when making the appt that I would have a $39 fee taken out of my refund on top of their payment. I have gone to other preparers that will hold my check until my refund is deposited. When asked if I would be able to do this, they did inform me that the bank will pay them, Leivas, their fee automatically out of refund, yer nothing was said about the extra $39 fee. I feel this is not good business. Because of this, my state refund is basically going for the tax prep which I will have to pay taxes on next year again.Oh well, live and learn.

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