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Client Review on Ann Arbor CPA

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I went to Ann Arbor CPA in the spring of 2018. I inquired via email and was very clear about the assistance that I needed in getting the proper forms filled out to file household employer taxes. I was told this was something that the accountant could help with. I was also told I would be billed to the 1/4 of the hour. When I came in for my meeting I was told that this is not a service they would provide and it was recommended that I try an online payroll service. That could have been told to me via email. Additionally, after I mentioned that I understood that given the familial relationship we had with our employee I did not need to pay social security or medicare taxes. The accountant was not familiar with this and had to look it up. I left at just over 15 minutes of appointment time and was charged for 30. That 15 minutes included me reiterating what I stated in my email, time for the accountant to look up information that I already knew regarding social security and medicare withholding, and then for him to tell me to hire an online payroll service. This was a wasted visit and not at all worth what I was charged.

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