Locate Staffing, Inc.
Client Review on Locate Staffing, Inc.
Feedback:
My company was courted by Locate Staffing several times by several people, so I decided to give them a chance. The first rep that I met with was very friendly but wasn't with Locate long. The next rep was friendly too, but had little sense of urgency and poor follow through. He connected me with a great worker, though, so I was willing to look past the bumpy start. Soon I found out that this rep no longer worked at Locate, either. Recently I requested a helper for a large project and the worker never showed up. It happens, I know, and Locate certainly can't be expected to prevent this. But what they do, or don't do, in the wake of something like this is important. So I informed my new rep, via email, that this happened and I never heard back from him. After a few days had passed I still hadn't heard from anyone at Locate about this issue so I followed up with another email. Still nothing. Next, I brought Janelle, the President into the loop. She responded by telling me that I should find another staffing agency to work with because she was "concerned about my tone". Mind you, I never used any harsh or profane language, ALL CAPS (I guess this is what you do when you're yelling via email?), or anything of the sort. I was unhappy and I wanted to let them know. I certainly hope to know when my customers are unhappy with our service and assumed Locate would, too. As a business owner that deals with the public every day, occasionally we have to deal with difficult customers. Customers that aim to deliver the very best product in their field and expect the same from their business partners and employees. I can't help but wonder if Locate treats their larger clients this way. I think we all know the answer to that. My advice is to look elsewhere for your staffing solutions.
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