Lou-Ray Associates
Client Reviews on Lou-Ray Associates
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After 8 years as a client, they sold to another party, doubled my rates and cut my service. Then said they "lost" money on me. Unfortunately, they "lost" a client.
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Taking my business elsewhere, New owners are terrible and the rates are ridiculous. Not for the service you receive. Old owner was great and was on time calling, filing, and paying my taxes. This company has gone down hill since the new ownership. I will be taking my small business elsewhere!!!
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They never get back to me have and have had trouble with my payroll in the past. John recently sold out and things have gone down hill for our companies accounting since
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There's truly a lot i would like to say about Lou-Ray. In the 4 years that we have been working with Lou-Ray we actually have had the exact opposite experience than prior reviews. Even with that being said i'm not entirely sure that the miscommunication and misunderstandings over the years should fall entirely on Lou-Ray. We truly believe that it takes time to find the right accountant. It takes time for them to understand your brand and where you plan on taking it, and that is something that happens with the many hours of communication over the years. The things we appreciate the most about Lou-Ray is their patience and willingness to answer any questions we have. With these two attributes alone they far and exceeded previous accountant interactions 10 fold.
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