Oakland House Recruitment
Client Review on Oakland House Recruitment
Feedback:
A SHAMBOLIC EXCUSE FOR AN AGENCYWe had entered into a very specific recruitment agreement with Oakland Care that was designed to scale our business up. We drafted a specific Service Level agreement that reflected those terms and commenced our working agreement. What happened next was Oakland failed to meet almost every criteria that was set out in the agreement. We wanted drivers, they gave us non-driver, we wanted 500 hours per week of additional capacity they gave us 110 hours. This agency then advocated call cramming and other appalling work practices to cover-up their failed attempts at adhering to the agreed terms.To make matters worse Oakland then attempted to invoices us for work they haven't done and when we cancelled the contract due to their breaches of the terms they denied all knowledge of the document.In my 14 years of business I have never seen an organisation operate in this manner and they do not deserve your business. Avoid them at all costs.
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