Client Reviews on PNC Bank
Feedback:
Making a deposit and ask if my daughter can use the bathroom, teller responds "We dont have a public bathroom." Call me crazy for thinking the amount of fees they've pinched off of me over the years entitle me or my kid to pee in the elite's only bathroom. What a terrible business practice, might just follow the trend of everyone switching to M&T...
Feedback:
They have this screechy account rep....She didn't know how to open a secured loan. I walked out ..... Someone called me to apologise and explain why she didn't understand my question. She didn't understand because she is too busy being fake and forgets to use her brain..Imagine the highest pitched female fake voice ever saying... Hello welcome to our bank. Than speaking with that person only to discover she may not know her own name..
Feedback:
Everyone at this branch is always friendly and helpful. Such a wonderful experience.
Feedback:
Been a customer for 2 years had a few issues which they quickly fixed with no problems.. I would recommend them..
Feedback:
Absolutely worst customer service ever! The manager is very rude and comes off as absolute bully! If you like gossip thats the place to go. Where tellers talk about the manager in her absence and about one another publicly! lol. What a joke. Forest Hill Branch is fantastic! Manager there is wonderful!
Feedback:
Wanted to take out money...my money ...not a loan...not a crazy amount either...whiteford branch manager...said we would have to orde r that ...would come in some time next week...no day or time...just sometime next week...my money....I cant get till sometime next week...crazy
Feedback:
MADE A DEPOSIT AT ATM OF A 100 BILL TO CHECKING ACCOUNT. ATM ACCEPTED DEPOSIT , MADE THE MISTAKE OF USING A WELLS FARGO BANK CARD.at Pnc . WENT TO BANK NEXT MORNING AND INQUIRED ABOUT DEPOSIT , TELLER TOLD ME THEIR DEPOSIT COUNT WAS OVER BY 100 DOLLARS. I ASK FOR MY MONEY AND WAS TOLD I HAD TO CALL CUSTOMER SERVICE FOR INVESTIGATION OF MY SITUATION. TILL THIS DAY I HAVE NOT RECEIVED MY MONEY BACK.ITS BEEN I YEAR AND BASICALLY GOT FLIM FLAMMED . TRUE STORY / CUSTOMER FOR 15 YEARS .
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