Quest Diagnostics Alameda
Client Reviews on Quest Diagnostics Alameda
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Update: This place is disgusting.
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Absolutely terrible customer server. This place suuuuckkkksss
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Not recommend this site at all, very poor service
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I was in and out so fast! I was nervous reading the reviews as this was my 1st blood test, but I was hoping for the best! I had Melissa and she was very professional, took my mind off of the actual blood test (freaks me out) I got in right at my appt. of 745 and was done before 750! Thanks Melissa!
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receptionist was lovely, the wait IF YOU MAKE AN APPOINTMENT and show up and check in on time is negligible. my appointment was at 10am and i was out by 10:10am. 4 stars for her! but the person who drew my blood on the other hand, though quick, also gave me a huge bruise on my arm because he didn't listen when i was trying to tell him other nurses have had a hard time in the past finding my vein. 2 stars for him!
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I would not recommend this location. They could not find my order, could not figure out insurance, and would not answer the phone when my insurance company called to sort it out. Further more I received conflicting information depending which employee I spoke to.
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I was surprised why people give bad ratings. My today’s visit was horrible. The system was down. The staff acted unprofessionally.
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Nobody answers the phone!!! But they sure send the bill fast!
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Promised results in 48hrs. 5d later nothing and if you want to hit your target heart rate try to get a human on their damned phone menu.
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I made an appointment and was nicely surprised they took me right in,. The women who took my blood work was so amazing (Britney) before I knew she was finished!!! (Thanks again:)
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