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Client Review on Quest Diagnostics Camp Hill

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I have used Quest Diagnostics several times in the past but my last visit, several days ago, will be my final experience there. To sum it up: the facility is unsanitary and potentially dangerous. The toilet in the bathroom was covered with urine and feces. I would expect this in a port a potty, but not in a facility that is supposed to collect and evaluate urine samples. After I figured out how to urinate in the cup without touching any part of the toilet, I was told they were out of lids for the cups. This meant I had to place my open cup next to others. When I looked in the large trash can to the left (also with no lid), I saw other urine cups discarded with no biohazard label and urine drops still present in the cups. I should have left at this point. When I went to have my blood drawn, I noticed the labels for the person ahead of me (Eugene) still not been placed on the blood. The lady who drew my blood wore gloves and the process was painless. I also watched her label my blood so I’m confident mine didn’t get mixed up with Eugene’s blood (for the record I do not know this person but could easily find on the internet since his personal information was quite visible). I’m just praying the needles were clean.

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