Quest Diagnostics Fairfield - Oliver
Client Reviews on Quest Diagnostics Fairfield - Oliver
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Very good experience this morning and thanks Minnie for your professional assistance. The staff was great...
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Should be Negative star!!! Took my mom here for lab work; Waited for 1.5hr for lab draws. Very rude staff. If you dont like your job go find something else. Shameful customer service especially if you work in patient care. (I myself is a lab tech)
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Great service
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Be prepared to be treated by robots. Quest is so deep into tech-only communications that you may NEVER see the results of your tests. After spending an hour on their webpage, I ended up in a loop that kept putting me back on the same page for further information. They have zero web support and there's no possibility of contacting anyone on the phone. I am going to have to drive to one of their locations to TRY to get my results - if I can speak to anyone - which is doubtful because they only had computer sign in when I went before. If they could just have you stick your arm in a computer to get your blood, they would surely do it.
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Winnie is the best phlebotomists their Fairfield facility, thank.you for your efficiency and skills. You did great with my ms 104 today, thank you.
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I am having a hard time to see the results of my test. They have no online support and there's no available phone number. This place is a complete disaster.
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They take forever, don't pay attention to their screen. They take their sweet time, you can hear tech's in back laughing and talking instead of working. It really doesn't take long to get blood work done. I got here at 8:15am it is now 9:24am, just had my name called. Only to be told it's going to be another 15mins. Smh and screen has been deleted as if I've already been seen. Make an appointment somewhere else. Don't come here unless you have hours to kill.
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This is the worst Quest.... They all suck but this is beyond horrible only 3 people here yet been waiting an hour. I will never come back here.
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Long wait very dirty.
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They do not answer phones, notify you when results are ready, tell over the phone the results are. Plus, they bill you enough to test 100 people, and have no customer service.
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