Quest Diagnostics Grass Valley - Sierra College
Client Review on Quest Diagnostics Grass Valley - Sierra College
Feedback:
Took my teen , autistic child in today. He was already fearful , and the first thing he had to witness was the woman doing check-in being extremely condescending and rude to a customer. ( I don't know the employee's name, but she had long, very dark hair . ). When the customer left, the employee very rudely told me I need to check in using the keypad . I mean, she spoke to me with utter contempt. I politely said , basically, " oops!", And explained I hadn't been there in years, and you used to sign in on paper. Her response? VERY rude, " we haven't had that in a year", with the tone of voice that communicated that I am an idiot or a liar. My kid was appalled. I told her that I did not want her to draw his blood, because of her very negative " vibe ", and asked that the other woman do it. Her response? No apology. No change in attitude , nor tone of voice . Just nastiness and sarcasm. Mind you, I had first tried putting her at ease by asking how her day was. SUCH a rude response, like a snotty highschool girl .UNPROFFESSIONAL. WE WILL NEVER RETURN.
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