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Client Review on Quest Diagnostics Macungie

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We had to take our three year old in to be tested for Lyme and chose this location since it was closest to our house. We had spent a bit of time that morning explaining what would happen to our daughter. As soon as we had signed in, a lady appeared from somewhere in the back and yelled across the room in an agitated way "ok, who's getting blood drawn? If it's a kid, is she going to scream and fight because there's just me and I can't hold her down by myself". She then proceeded to flop into her chair, put her head in her hands, and spoke about paperwork left at another office. I know we all have bad days, but her whole demeanor made me very uncomfortable to entrust her with my daughter. She demanded our paperwork, at which point my husband and I told her we were going to leave and get the blood work done somewhere else. We went to the Emmaus location, where we had professional, kind people who took my daughter's blood. And she didn't make a sound the whole time.

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