Quest Diagnostics McKelvey
Client Reviews on Quest Diagnostics McKelvey
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Everytime I come to this location I'm always in and out, whether it's on a weekday or weekend .
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Went here because my boss told me to to get a drug test. Set my appointment up through the automated phone system. I didn’t know I needed to do anything else.. well I got there for my appointment and was VERY RUDELY told they couldn’t do it because I didn’t have some email with a barcode and the lady shut the door in my face. So way to go and make the pregnant girl leave in tears. Going to suggest to my employer to send me somewhere else for my test.
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My 1 month old daughter's pediatrician sent us here to get blood drawn to test her bilirubin levels and they did a horrible job. Neither phlebotomist could successfully get the blood samples into the bottles and they got blood all over me as I was holding her. We had to leave without all the samples the doctor needed being collected. Very unprofessional and need to be trained how to properly do their jobs. I would've rather them tell me from the start that they don't know how to draw blood from babies.
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I came in on a Sat.morning and there was something missing from my test request.Kelly the receptionist said she would call my doctor on Monday to straighten out and call me.No call on Monday or TuesdayI went in on Wednesday and finally found orders and kelly said she didnt say that.It was not her handwriting.The supervisor came out and said she didnt have to take my blood because I was rude..They didnt do what they said and made me make 2 trips there and then supervisor said she didnt have to take my blood..RUDE people.they need to get another job
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Was friendly, but wouldn't look up orders on file for my son from another location. Now he has to get stuck twice.
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OMG the place smelled.like.. an office! Lol, no,there was no odd smell, and I got in almost as fast as I signed in.. and I was out with in 10 mins... the staff was polite , I had not one complaint!
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Kelly is awesome! I'm usually a hard stick but she got it the 2nd try!
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If you don't have a whole day to waste waiting on three employees that have 1 person in the back, don't come here. I've been here 45 mins to pee in a cup and they havent managed that as they can only do 1 person every 20 mins apparently.
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Kelly was wonderful she does her job well. Shes amazing and friendly too. I would recommend her to anyone!!😊😊😊
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The employees are always rude and not very helpful
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