Quest Diagnostics Merritt Island
Client Review on Quest Diagnostics Merritt Island
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I am a regular visitor to this Quest Lab and I have never had anything but the nicest people take care of me. Super friendly and professional.Today they actually topped that. I went there this morning and I ran into a problem with my lab order not being in the system. Never happened before. Andrea looked everywhere in the system she could think of. She then went to see if it was faxed in instead. No dice. It was nowhere to be found. I told her not to worry about it, that I would come back later after I called the doctor and got a new lab order sent over. She told me absolutely not, that she was going to take care of it. She then called my doctors office to see what happened to the order. Turns out the doctor did send it in. It turned out to be a Quest system problem. I can't thank Andrea enough. You turned what should have been a very frustrating situation into a stress free morning. Thank You!
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