Quest Diagnostics Moon
Client Review on Quest Diagnostics Moon
Feedback:
Last time I was here it was around a 20 minute wait with appt and the lady was very professional and nice with my child. Today I came without appt, I've been sitting here for almost 2 hours (got here at 9:30). There is one phlebotomist calling most of the patients if not all of them while the other is apparently calling only appt patients. Why can't she help the other? I understand trying to honor appt hours, but why not call a patient here and there while those scheduled for certain times arrive? They need to come up with a better system to have people in and out faster, especially if you think about people who have to fast for their test.
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