Quest Diagnostics Natrona Heights PSC
Client Review on Quest Diagnostics Natrona Heights PSC
Feedback:
This facility needs help mentoring their staff. I took my 15 year old daughter there for blood work and the only thing the Phlebotomist said: Which arm? Not Hello how are you today? What is your name? No introduction, no greeting, just face in computer, which arm, next. She stuck her arm removed two Vials of blood then the vein stop producing blood, so to get that third Vial she pulled the needle back while still in arm and proceeded to jab her 3 times with needle in her arm until she found another vein to draw from. Never in my life have I witnessed or seen this in a professional environment. My daughter has a high tolerance for pain but the look on her face was clue to me that she hurt her so bad fishing for a vein. Huge nasty bruise for a week. Disgusted. This is not correct procedure.
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