Quest Diagnostics Neptune PSC
Client Review on Quest Diagnostics Neptune PSC
Feedback:
Earlier today, after collecting my sample, Vanessa Santos, the collector, entered my number incorrectly in the system and refused to change it. I noticed the wrong number on my donor copy form after leaving the facility. I returned to the lab and politely pointed out to her the mistake. She did not apologize, nor make a note of my correct number, but instead rudely responded, throwing her hands up in the air, "well, it's too late to change it now." She then immediately walked away. This is my first time going to this lab and I will not be returning.
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