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Client Review on Quest Diagnostics North Kansas City

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Extremely disappointed in the service and quality of the technicians. PLEASE do not go there and spare your self some pain. I would give this facility a zero if possible. I have had blood drawn many times in multiple places, but this is by far the worst experience ever! It took 3 different times of several techs trying to get a vein. One lady came in and said here I can do it, she then got the needle into my arm and began "probing" using the needle to do so, all while jabbing (no exaggeration) the butterfly needle deeper into my arm, so deep that I ended up jumping. Even I could tell she didn't get the needle into a vein. Why would you probe every direction with a needle, if you had gotten the needle into a vein in the first place? My arms, yes both, are extremely sore, I came out with three different bandages on both arms and even with that, not all the tubes where filled appropriately (one tube was only 1/2 full). Makes me concerned that the tests will not come back accurate. Not to mention the inappropriate talk of three techs in my room, discussing who was in the lobby (people there for drug screens and what was said about "them"...) VERY INAPPROPRIATE!! Anyway...STAY AS FAR WAY AS YOU CAN FROM QUEST DYNAMICS AT NORTH KANSAS CITY HOSPITAL ON CLAY EDWARDS DRIVE!!!

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