Quest Diagnostics - Redding - Airpark
Client Review on Quest Diagnostics - Redding - Airpark
Feedback:
We have a problem with Quest Diagnostics. They are failing to comply with Hippa regulations, specifically the legal requirement that they make available to patients a copy of their lab report. I have made numerous requests that have been ignored. It would appear that allowing the authorities, the U.S. Department of Health and Human Services, to follow up with Quest and require compliance may be the only way to get their attention. Quest site on Airpark Dr, Redding has no phone or email access for patients, so followup at that end is impossible. I begin to sense something rather sinister is afoot with this organization. The staff of phlebotomists do a very good job, but the company is acting like deadbeats with no accountability to patients.
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