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Last Updated April 1, 2025

Client Review on Quest Diagnostics Rockport PSC
Feedback:
Normally I wouldn't complain, but wow.... I walked in around 2:30 on a Monday afternoon 7/17. There was no one at the window which is fine, I understand people get busy. I signed in and sat down. While I was sitting another gentleman asked the person at the window if his orders were there, she looked to see and they were not, she was fairly friendly to him, I figured I should ask as well in case my doc didn't send them. I walked up and asked politely if she would check to see if my orders were there and she told me she was by herself, and wasn't going to waste her time looking for my orders and I should just go sit down since they were busy. Needless to say I was shocked to be spoken to like that and told the woman working that was very rude, to which she replied no it wasn't. I'm pretty sure I don't want her anywhere near me with a needle so I left, I'll try elsewhere. You probably should to.
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