Client Reviews on RGS Title
Feedback:
I love closing loans with Eric Brindley at RGS Title in Ganesville. He is always cheerful and professional and a delight to work with. What sets him apart in his industry is that he is always well prepared for settlement and has reviewed the case ahead of the actual closing. He commands the room with competence and fields questions from the clients with an assured demeanor and light hearted humor that puts everyone at ease.
Feedback:
My experience with RGS title was unsatisfactory and very disappointing. After closing on the house I sold, i needed to have money wired within five days to another state for a separate closing to purchase a house, and RGS title was unable to accomplish the task. Three different people were working on this action, and none of the three talked to each other, shared emails provided to the initial designated person, and the attitude of each of the three employees seemwd to be that they didn't really care a whole lot if they met my deadline or not.When I called to talk to a manager to express my dissatisfaction with the fact that my closing had to be rescheduled due to the inefficiency and ineptitude of his employees, the manager never even returned my call.Additional training and some courses in customer service seem to be in order for this office and I would never use them again for any closing that I had.
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