Client Review on Symphony Placements

Feedback:

Since Google does not let me reply to the CEO's reply, I will go ahead and reply it here. Dear Wanda,First of all, thank you for your prompt reply on this public page after I had emailed you and your President- Marta a very long letter explaining my true situation since there is always 2 sides of the story. But if you want, I can tell you what I think after reading your reply. And please save the apology, it does me no good. If your action speaks louder than words, I will believe it.1- THIS IS NOT AN OVERSIGHT MISTAKE. I said this because I sent my direct deposit info to your staff, cc Marta PRIOR to my start date. I also got confirmation from Nicole my info has been sent to payroll. So there is no oversight here. You cannot blame the storm for holding up my payment because if you staff is truly doing her job, i will have my pay on time. No needed to mail the card during the storm. This is why I chose DD because of East vs West Coast. But if your staff member really listens to what I said, this will not happen at my expense2- You were hoping the card will get to me today, Saturday, tell you what it is still not here. Instead of jumping right on depositing into my account to massage my pain, you were hoping the card will get here today. It is not here yet! and I don't know when it will get here. So in short, your company is owing me money! I don't care when i will see the card; according to you, I am not getting paid as of today.3- You claimed to be professional but your staff is not. She- Nicole is the root cause to this issue. Instead of saying something like: I will make sure training will happen so this will not occur again, you sent me the lunch gift card. Tell you what, it will go back to you since I need my pay. That is it! I don't need any extra money from your company that I did not work for.Would you also like me to tell you what your payroll said to me on the phone? Or even what Nicole said to me? I wondered if they truly told you 100% of what really happened on the phone.4- I got overdraft fee from my bank for not having payment on time, and you sit over there telling me to hope, to wait for the card. Where is the fairness and justice for this? You have no right to tell me to wait as it is the must do thing. I work I get paid, I am not begging you. Your staff member made me to start a week early, did I ask them to wait a week for me? Or I am jumping right into it to make your client happy? So, where is the balance here? I go above and beyond to work my a**s off for you, and on my payday I am supposed to wait for my money??? You will NEVER understand situation like me because you are fortunate enough to not worry about money. But I am. I have kids, and family to take care. I don't sit around waiting for a few hundred bucks which could help me a lot. I expect it to deposit into my account.You have too much money to care so why would I need to understand for you?Also did your client tell you how professional, punctual I am to them? I guess not huh. So, I am being nice to you and your company in exchange for not getting paid on time and need to sit around waiting for the card. Where on earth this justice is?Finally, to all prospective employees out there, if you are desperate for a job, this company is for you. If not, please take time and find somewhere else that values you, your work and pay on time. I will return the gift card to you as soon as it hits my mailbox, I don't need your lunch money. I think it will get to me before the cash card. If I don't see my payment deposited into my bank on Monday, I will report to Labor Industries. I also stopped working for Symphony because I am so scared of not getting paid by next week. Have a great day!