Client Review on State of Ohio
Feedback:
I walked into the office and looked at the sign that said "now serving customer '1'". A woman behind the counter was staring at me, not saying anything. This was apparently my indication that she would be helping me, because as I walked to go grab a number and take my seat she then decided to ask if I needed help. I said I needed new plates for my car. Without a word, she takes my car title and walks over to a stack of license plates. She stops, yawns dramatically, and is then approached by her coworker who feels the need to show her pictures on her phone for about a minute. I thought it was some sort of government employee prank on me.The rest of the time was spent with her mumbling things at me while she worked, never looking up to make eye contact. At one point she asked for my ID and held out her hand without looking up and I had to place it directly into her hand for her. I was in and out rather quickly, but I'd prefer to wait twenty minutes to be treated like a human than to go to this location and be treated like I'm a burden for making them do work.
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