New York Tax Services, Inc.
Client Reviews on New York Tax Services, Inc.
Feedback:
They are extremely slow in taking care of people when they come in. And when they do finally get to you it is like you are an inconvenience to them. And not to bring race into this but they help three other people before they even looked at me even though I got there first.
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Very reliable firm for business accounting. We have been with them for more than 10 years.
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DO NOT RELY ON THIS COMPANY UNLESS YOU WANT THEM TO HORRIBLY MESS UP YOUR TAX RETURN AND COST YOU EVEN MORE MONEY THAN THEY SHOULD IN THE FIRST PLACE. THEY ARE FAR FROM DETAIL ORIENTED AND CUSTOMER SERVICE DRIVEN. I WILL NEVER TRUST THIS PLACE TO HANDLE ANY OF MY FINANCIAL MATTERS AGAIN.
Feedback:
This year having our taxes done, was not so great, Couldn't get appt with Johnthan, Which was disappointing, but we got Tony who was very nice, He told us to come back on Monday-to signthe papers, since we had our taxes done on a Saturday, and no one was working in the office that day.When we called, they informed us they sent it out in the mail, we asked why, since we were told we would get a call to come in a take care of it. We came in, and sign our signatures and we thought it was taken care of. Usually we get a e- mail within 24 hrs saying it was accepted from Fed,and State, No email. I called the office on Tuesday and when I explained the situation the young guy that had us sign on Monday he looked and sure enough he forgot to SUBMIT it to the IRS. I'm very disappointed- it seems if Johnthan is not there -things are not up to level you become accustom to. Will have to see and keep my fingers crossed that all will work out.
Feedback:
No one likes to do taxes, but Jonathan takes the pain and stress out of it... not only with his EXTENSIVE knowledge of our tax system but with his easy manner and funny sense of humor! We walk in with a frown and back out with a smile.
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